Pet Passport confusion left a family heartbroken and deeply stressed. The credit crunch had hit them hard and they needed to make a swift return from Bulgaria after their business failed.
Mr and Mrs Chamberlain, from Epsom, Surrey, have struggled to pay the kennelling fees for their dogs, Clio, a two year old Boxer, and Chanel, a year old American Cocker Spaniel.
On the 17 January the couple discovered their dogs could not enter the UK under the Pet Travel Scheme because they hadn’t had a blood test proving their rabies vaccine had worked – despite being assured by a vet in Bulgaria that all the documentation was in order.
Mrs Chamberlain said, “Here our nightmare started. The only option we had was to contact a quarantine kennel in the UK to arrange entry for our girls.”
Understanding the couple’s unfortunate situation, the quarantine kennels kindly reduced the bill from £5,400 to £3,600. Mr and Mrs Chamberlain planned to find work and save £500 a month, but a week after returning to the UK, they discovered that Clio was pregnant. She gave birth at the kennels and the couple were forced to sell her pups to help pay the bill.
Mrs Chamberlain continued, “Without work and money our family started to suffer. The stress has made my husband unwell; now he is on strong medicine and I am caring for him every hour of the day, so now I cannot look for a job either.”
After hearing of their plight, Ann Podmore at Home Counties Boxer Welfare has sympathetically offered to settle the couple’s bill on their behalf, so Clio and Chanel can be released from kennels without delay. With the generous owners of the quarantine kennels reducing it by a further £2,400 and Mr and Mrs Chamberlain paying £1,300, the final fee was £1,053.13.
If you can make a donation to help repay the money Home Counties Boxer Welfare has advanced, please visit www.justgiving.com or send a cheque payable to ‘Tailwaggers Club Trust’ c/o Dogs Today at our usual address.
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